Last Updated: March 11, 2025
1. Who We Are
MONA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website mona.nu or use our services.
Contact Information:
2. What Data We Collect
We may collect the following types of personal data:
- Personal details: Name, email address, phone number, company name, etc.
- Account information: Username, password (if you create an account).
- Billing details: Payment information (processed securely by third-party payment providers).
- Device Information: IP address, browser type, operating system.
- Usage Data: Pages visited, time spent on the website, clicks, etc.
- Cookies & Tracking Technologies: See Cookie Policy for details.
3. How We Use Your Data
- Provide, improve, and personalize our services.
- Process payments and transactions.
- Respond to inquiries and provide customer support.
- Send newsletters and marketing emails (only with consent).
- Monitor website traffic and analytics.
- Ensure security and prevent fraud.
4. How We Store & Protect Your Data
- Encryption and secure storage.
- Access controls and authentication.
- Secure payment processing via Stripe, PayPal, or other provider.
- We keep your personal data for as long as necessary for the purposes stated in this policy.
- If you request deletion, we will securely remove your data unless required by law to retain it.
5. Your GDPR Rights
Under GDPR, you have the following rights:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your data.
- Right to Object: Withdraw consent for marketing.
- Right to Data Portability: Request your data in a structured format.
6. Third-Party Services & Data Sharing
We do not sell your personal data but share data with trusted third-party services that help us operate our business:
7. Changes to This Privacy Policy
We may update this Privacy Policy to reflect legal or business changes. Updates will be posted on this page, and we may notify you via email.
8. Contact Us
If you have any questions, you can contact us at:
Email: mona@mona.nu
Phone: +972 58-660-2559